Buying a new laptop is an investment. Hence, it needs to be undertaken with utmost care. However, the multitude of model numbers and other specifications would make this decision tougher than required.

Since you are reading this article, we understand you are already on the right page, you are simply confused between Dell and Lenovo. However, both are amazing brands and there are excellent options under both brands ranging from everyday laptops to dedicated workstations for specific tasks.

So, which one should you opt for? Which brand is better: Dell or Lenovo? Why should you choose one over the other? Let us find out!

Dell Overview

To understand the difference between Dell and Lenovo, we need to understand the background of these companies. So, let’s dig in.

History

Established in 1984, Dell started as a user-centric brand that manufactured computer systems based on the specifications provided by the user. Dell has come a long way since then, becoming a household name in desktop computers, laptops, and tablet PCs. Dell has also become the go-to brand for organisations due to their excellent reliability, budget-friendly options and a robust portfolio comprising everything from basic tablets to the best in gaming laptops.

Design

Dell laptops are usually not the best choice if you are looking for trendsetter designs. However, they do offer multiple vibrant colour options in their youth-oriented line-ups. While most Dell laptops look professional with aesthetic designs, they also end up looking bland and generic. Recently, Dell revamped most of their model line-up to stay updated with the latest trends in laptop design such as thinner bezels and slimmer profile.

Performance

Dell laptops are renowned for providing good performance for their price. However, a major exception to this feature is the Dell Alienware line-up that is pricey compared to the competition. Since they have figured out the secret to develop sleek yet crazy-looking and high performance gaming laptops, they can charge a premium and people will still flock to buy their systems.

Innovation

Dell is an innovative company and it is evident in their product line-up. Similar to their innovation in manufacturing the sleek Alienware gaming laptop models, they have also dabbled with software innovations that add value to the user experience. Dell SupportAssist software is an excellent example of their innovation prowess as it can identify any potential hardware issues as well as update system drivers for the user.

Customer Care

Dell is renowned throughout the world for their best-in-class customer service. They provide well-trained technical support as well as reliable technical support for even home users. Dell laptops usually come with on-site warranty where a service technician would visit the user at their premises and undertake the repairs. Similarly, the Dell SupportAssist software notifies the user of any potential hardware or software issues and helps in connecting to the laptop remotely to resolve issues remotely.

Price

Dell laptops are priced quite competitively to the competition. Combined with the fact that they have laptops for every price range and usage scenario, you have a good chance of finding the ideal laptop for your requirements within your budget. Hence, we generally recommended Dell laptops to anyone looking for laptops within a specific budget range. If you buy from their website or an authorised retailer, you can also customise your laptop to get the perfect specifications as per your preference.

USP

Dell’s most significant selling point is that they provide numerous models under all price ranges. They are also a highly customer-centric company, which is evident by the fact that they provide custom-built laptops if you are willing to choose the components yourself. Additionally, their Dell SupportAssist software, remote servicing option, on-site warranty are excellent examples of their continued commitment towards customer care. It has also helped them become a reliable brand for both commercial and personal laptop usage.

Lenovo Overview

Since we checked out Dell thoroughly, let us understand Lenovo as a company to help us compare them better.

History

Similar to Dell, Lenovo was also established in 1984 as an electronics company. While they initially started with quality checks on computers, they eventually started manufacturing their own computers in 1990 under their brand name. Lenovo provides good laptops with affordable pricing, and hence, have an excellent portfolio of products across its range. Apart from laptops, they also develop and manufacture smartwatches, phones, tablets, smart speakers, servers, and more.

Design

When it comes to design, Lenovo laptops look quite different from others owing to the metallic-looking plastic design and the unique chiclet-style keyboard. The Lenovo Legion series also stands out from the generic Lenovo laptops in terms of its unique angular design. As a result, Lenovo laptops can be quite trendy to look at.

Performance

Lenovo laptops have been traditionally providing more performance for your money, when compared to other brands. They have excellent choices in multiple kinds of laptops such as the IdeaPad series, the Legion series, the Yoga series and more. As a result, you have a variety of choices in multiple price ranges to ensure that you get the best price to performance ratio for your laptops.

Innovation

Lenovo is well-known for its innovations regarding laptops. The TrackPoint was one of the most exciting innovations when the common trackpad was unheard of. Similarly, Lenovo was one of the first companies to use HDR technology in their laptop displays. They have also developed a handwriting recognition software called WRITEit. All these innovations let us understand that Lenovo has a strong R&D department and innovation is one of the core ideals of the company.

Customer Care

Lenovo’s customer care is basic when compared to the competition. However, they provide better service in terms of quantity. You can search and find that Lenovo has more service centres all over the country when compared to other major laptop manufacturers. Similarly, you will also find extended warranty on many laptops with discounted pricing for the additional warranties.

Price

Since Lenovo has laptops in practically any price range, you can be sure that you will be able to find the ideal laptop within their range of products. Due to this reason, when it comes to pricing, other major brands face stiff competition from Lenovo. They also have the additional advantage of being a mass-producer of servers which enables them to keep their costs down.

USP

Lenovo’s major USP is that it provides robust laptops cheaper than other manufacturers. They also have the most products in the lower end of the price range spectrum. However, being cheaper does not mean they compromise on specifications as you get efficient machines for your money.

Dell vs HP

Since we have a good idea of both Lenovo and Dell, let us compare them to understand which is the better laptop brand and why:

Design

While Dell laptops are usually professional looking machines, they do provide some colour options in their youth-oriented line-up such as Vostro. On the other hand, the unique chiclet-style keyboard of Lenovo machines makes them instantly recognizable. Both brands are equally good at providing good-looking laptops, and hence, we would call it a tie.

Performance

When it comes to performance, we should side with Dell as Lenovo laptops have been traditionally associated with cooling issues. While they provide excellent chassis for their laptops, Lenovo designs have faced cooling issues in the past. However, their newer designs seem to be better at handling cooling issues as we have not found a pattern in complaints from current users.

Variety

Both Dell and Lenovo provide a good variety of laptops. As a result, we cannot simply name a winner for this section. While Dell has multiple models in the form of Inspiron, Vostro, Alienware, and other series, Lenovo has their own IdeaPad, Yoga, Legion, and other series. Hence, the customer is spoilt for options if they need to choose from either Lenovo or Dell.

Price

Lenovo is the ubiquitous winner in terms of pricing as they provide the same specifications as others for lesser money. Lenovo does cut some corners in terms of hardware quality for ensuring budget-friendly laptops; however, their users are more than happy with their decision, which is evident by their sales figures.

Conclusion

So, which laptop is best: Dell or Lenovo? Since we need to be completely honest here, it depends solely on you. Both brands are more than capable of producing innovative and excellent quality products. Both brands have laptops in every price range and for any kind of usage. Hence, the choice of buying the ideal machine would depend on your needs. If you are on a budget, you can choose Lenovo, else, you can go with a Dell laptop.